F.A.Q.
If you can’t find the answer to your question below, don’t hesitate to contact: umut@uesound.com
All the Korg Kronos models are supported. Korg Krome or Korg Nautilus are not supported right now.
If you are from a developing country please fill out the form here to get an offer.
Unfortunately, PayPal shut down its business in Turkey in 2016 due to a disagreement with the government. It’s been tough for freelancers and small companies to do international business since then.
Iyzico is a government-approved payment service operating in Turkey. And since PayPal doesn’t work here, there aren’t too many options to get payment from other countries right now. It works well though, %100 safe and no complaints received until now.
After filling out the form, you’ll be redirected to the payment page: https://iyzi.link/….
Don’t worry about leaving uesound.com; I already received the request form you filled out. After a successful payment, you’ll receive the files within 24 hours.
With the absence of PayPal, there is no way to automate the process at the moment. I send all the files manually and most of the time it takes a few hours, but it can take up to 24 hours because of the time difference. If you still haven’t received the files, please contact me here: umut@uesound.com
In the download info mail, you’ll find the video link for the installation guide also a very detailed pdf is found inside the zip file. Please follow the installation guide video and manual, I spent too much time on those and they cover everything! I received only 2 or 3 emails concerning the installation and it turned out they didn’t watch the video =)
Yes, I make Zoom lessons regularly. Please contact me here for details and availability:
Sure! Send me an e-mail here: